Contractors Hot Line is part of the Catalyst Communications Network publication family.
Contractors Hot Line is part of the Catalyst Communications Network publication family.
Connect Work Tools, an Exodus Global company, has announced Derek Young's promotion to service manager. In this key role, Young will oversee field service installations, service training, rebuilds, and troubleshooting, ensuring top-notch support for Connect Work Tools customers nationwide.
Derek Young's extensive experience and proven excellence in field service make him a valuable asset to the team. His leadership will be crucial in boosting the capabilities of Connect Work Tools' service team. With technicians positioned across the United States, the company is well-equipped to provide timely and effective services.
This promotion coincides with Connect Work Tools' expansion of service reach and capabilities. The company remains committed to delivering high-quality support for its range of attachments, including breakers, pulverizers, grapples, magnets and compactors.
"With Derek at the helm of our service team, we are confident in our ability to provide superior service support to our customers," said Brian Hawn, vice president of service at Exodus Global. "Derek's coordination of field service installations, training, and troubleshooting will significantly enhance our service offerings, ensuring that our customers receive the best possible support."
As Service Manager, Young will play a crucial role in fulfilling Connect Work Tools' promise of exceptional service and support, driving the continued success and growth of the company's service operations.
“I am thrilled to take on the role of Connect Work Tools service manager,” states Derek Young. “Together our team will continue to build and grow Connect's high standards of service and customer relationships.”