Caterpillar Safety Services, https://www.cat.com/safetyservices, celebrating its 50th year of operation, is taking a step forward in enhancing safety cultures within organizations. Recognizing that safety is not merely a compliance checkbox, but a fundamental aspect of employee engagement and organizational success, Caterpillar Safety Services introduced new programs aimed at building resilient safety cultures.
At the core of these initiatives is a focus on improving the four key components of a resilient safety culture: system, mindset, leadership and ownership. By embedding safety expectations into policies and procedures, fostering a shared mindset of collective responsibility, promoting consistent leadership behaviors and encouraging full engagement at all levels, Caterpillar Safety Services aims to create environments where safety practices are not just observed but deeply ingrained.
Among the latest updates are enhancements to the Safety Perception Survey and the introduction of a program centered on human and organizational performance.
The updated Safety Perception Survey, drawing on over three decades of research, incorporates modern concepts of safety culture excellence. It includes new questions related to psychological safety and human performance, offering organizations deeper insights into their safety cultures. The streamlined reports provide a clearer visualization of data, measuring various safety activities and cultural indicators while highlighting differences in perception among employees, supervisors, and managers.
The program on human and organizational performance introduces a new framework for fostering resilient safety cultures. Unlike traditional approaches that focus solely on compliance and standardization, this framework acknowledges the complexity of organizational systems and human behavior. It emphasizes creating environments where workers feel empowered to speak up, share ideas, and learn from mistakes. By recognizing positive contributions and fostering continuous improvement, organizations can cultivate engaged and proactive safety cultures, leading to improvements in morale, retention, efficiency and profitability.
Caterpillar Safety Services supports organizations in implementing these principles through its leadership development and coaching program. Tailored to the specific needs of individual leaders, this program combines workshops, assessments, and personalized coaching sessions to enhance leaders' understanding of safety management and their impact on safety culture.
